RETURNS

Request a Return

Tell us about the issue with your Sonic Dental product and our support team will review your return claim as quickly as possible.

1. Your Details

Enter the contact details you’d like us to use when responding to your return claim.

2. Product Details

Tell us which product your claim relates to and where it was purchased.
Product Condition

You can find this on your order confirmation or receipt email.

3. Reason for return

Choose the option that best describes the issue and add any details that may help us review your return claim.

Claim reason

Please include as much detail as possible, including when the issue started, how often it happens and any steps you have already tried.

4. Return Evidence

Upload photos or videos to help us understand the issue and assess your return faster.

Upload Videos
MP4, WebM, MOV or AVI · up to 20MB each · maximum 3
Drag and drop files here, or click Upload above.
Maximum total size: 120MB.
    Upload Images
    PNG, JPG or GIF · up to 4MB each · maximum 6
    Drag and drop files here, or click Upload above.
    Maximum total size: 120MB.

      Our support team will review your return claim and contact you with the next steps. If we need any extra information, we’ll let you know.

      • Fast & Free Delivery

        Secure tracked and fast delivery, free on all Sonic Dental orders

      • 30 Day Money-back Guarantee

        Not happy with the results? No problem, you can return within 30 days. Fees apply.

      • Designed & Approved by Dentists

        Our devices are designed to be clinical grade quality by dental professionals

      • Safe & Secure Payment

        All payment information is protected by a secure connection